Policies

Last update: 05-10-2021

Privacy Policy:

CrackTech, we operate http://www.livemcq.com and the Android App "LIVE MCQ". This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and the App. We use your Personal Information only for providing and improving the Site and App. By using the Site/App, you agree to the collection and use of information in accordance with this policy. We may ask you to provide us certain personal information that can be used to contact or identify you only. Log Data Like many site operators that we collect whenever you visit our App/Site are,

User Name
User Email
User Phone Number
And, basic profile info.

We may use third party services such as Google Firebase, and Facebook APIs that collect, email and username for identifying you and use those information to provide you our services.

Your information will not be disclosed to anywhere and even other users of our Site/App will not be able to know that you are using those services.

Communications:

We may use your Personal Information only to verify you whenever you contact with our support team. For now, we don’t have any plan to send you any kind of promotional messages or newsletter.

Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. But, we should let you know that the information that we collect from you only received via Google and Facebook products like Firebase and Facebook API.

Data Deletion Request:

Live MCQ only stores following User Data when you login with Facebook-
1) Public Profile Name
2) Public Profile Email (If user allows)
These data are being kept private and only you (user) can see the data.
However, if you want to remove the data we are storing in our system then please contact us through our email contact@livemcq.com

Changes to This Privacy Policy:

This Privacy Policy is effective as of 25-02-2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, by placing a prominent notice on our website or any App notification.

Live MCQ Content Purchase Policy:

- Users will be asked to pay for the respective fees related to the exams. User will recharge their account with any amount they pay through our payment gateway.

- Once any question is purchased the predetermined fee will be deducted from the balance of the user. And, this is nonrefundable under every circumstances.

- Wrong answers or questions will be corrected within 12 hours after publishing the result. No money will be refunded to the user for any invalid questions or answers. Means, the purchase will be one time and the fee will be non-refundable under every circumstances.

- CrackTech can change or modify the exam routine and syllabus anytime the company finds it necessary.

Refund Policy:

- CrackTech will have the full authority to ban any user if there is any violation of decency or fairness at any level. On that scenario, the amount of money remaining as the balance on the user's profile will be refunded to the user.

- Other than the last scenario, every payment made to Live MCQ is nonrefundable. Unless, there is any proof that we were unable to provide the service (In this case, the questions of the exam) for which the customer has paid of.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at :

Email: contact@livemcq.com

Phone: +8801701377322

Trade License No.: 33301

Registered by Comilla City Corporation.

Rejia Monjil, Jhawtala, Comilla, Bangladesh.